Frequently Asked Questions

What browser do I need to access the Guidelines?

This website is compatible with the following browsers: Internet Explorer 8+, FireFox 3+, Safari 3+, Chrome, and Opera 10+. Please note that while Internet Explorer 8 is supported, certain visual features will not appear as intended.

What is on the CPG web portal?

  • Browse the English Executive Summary and Guidelines by chapter
  • Interactive tools
  • 5 major themes: Screening & Diagnosis, Vascular protection, Team & Organizing Care, Self-management Education, Blood glucose lowering
  • Slides and videos (accredited)
  • Patient education resources

Who is the CPG web portal intended for?

The healthcare professional, however, there are patient education resources to help the healthcare professional with patient care.

Will Diabetes Educator Section and/or a Clinical and Scientific Section members receive a hard copy of the Guidelines?

Members of the Canadian Diabetes Association professional sections will be receiving an Executive Summary (a mini version of the Guidelines) with a Quick Reference Guide in a special mailing of the Canadian Journal of Diabetes in May 2013.

How do I get a copy of the Guidelines?

For hard copies, go to to browse the resources available. (Under Professional Resources). To order more than 50 copies, please contact Kerry Donlevy at

For a PDF version of the Guidelines, click here.

How much does a hard copy of the Guidelines cost?

$25 each plus shipping & handling.

Can I order other resources that are available on the CPG web portal?

Some healthcare professional (e.g. 2013 Clinical Practice Guidelines Quick Reference Guide) and patient resources can be ordered through the Canadian Diabetes Association. Please go to to browse the resources available.

Are there any more resources coming?

Yes, in the next 6-12 months more healthcare professional and patient resources will be added to this web portal. Please check back to access new resources.

Are the Guidelines and resources available in French?

The full Guidelines, Executive Summary and essential slides will are available in French. French resources are also available - please see the sidebar.

If I have any questions or comments, who do I contact?

Please send all inquiries to

*The Canadian Diabetes Association is the registered owner of the name Diabetes Canada. All content on, CPG Apps and in our online store remains exactly the same. For questions, contact